Privacy Policy

Privacy Policy

Last updated: April 12, 2026

At ZGO eSIM, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our eSIM products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment details when you place an order.
  • Device Information: Device model and IMEI (if required for eSIM compatibility verification).
  • Usage Data: Pages visited, time spent on site, and browsing behavior via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your eSIM orders
  • Send order confirmations and eSIM delivery details
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, eSIM network partners) solely to fulfill your order and operate our business.

4. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though this may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@zgoesim.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zgoesim.com.